Terms & Conditions
Disclaimer
Fruitleather sheets are hand-made and use mostly natural products in the manufacturing process. The fruit we used would have been turned into waste, if we had not produced the sheets with it. Due to this nature, each sheet is a unique material and the sheets can show variations in texture, in consistency and in appearance. Application of Fruitleather sheets is entirely at your own risk. Fruitleather Rotterdam does not warrant, in whatever way, that the Fruitleather sheets are suitable for your application.
Return & Refund Policy
Thank you for shopping at fruitleather.nl
If you are not entirely satisfied with your purchase, we’re here to help.
Payment Terms
Fruitleather Rotterdam require confirmation of full payment before the release of any order, unless otherwise arranged directly with a member of the sales team.
Shipping Terms and Conditions
While Fruitleather Rotterdam organises the shipping of your order, Fruitleather Rotterdam is not responsible for any import fees/customs charges. For all orders, any additional fees charged are the sole responsibility of the customer, also any requests for additional certificates or customs documentation. Fruitleather Rotterdam has no control over any additional taxes and/or import duties applied to the delivery of your order.
Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.